Purpose built to keep up to date with the latest technology needed for modern vehicles this new workshop comprises of a new Class 4 Automated Test Lane for MOT testing, five further service bays, with vehicle lifts to cater for the busy service schedule, and preparation of the sales vehicles prior to display.
In July 2017 we welcomed back Chris Jones as Service Manager. Chris left us in 2005 to widen his knowledge and keep up with the ever changing technicalities imposed on the modern garage environment. His personality, technical ability and conscientious work attitude is very welcome in our busy workshop. Chris immediately reconised we needed to update our diagnosis equipment and therefore in September 2017 we acquired the ODIS (Offboard Diagnostic Information System) licences from Volkswagen, Audi, Skoda & SEAT. This means we are now on-line direct to these manufacturers to obtain and download all the latest technology and diagnostic information.
Ann Worthing is first point of contact in the service reception, greeting and organising customer's needs. A very dedicated organiser and knowledgeable team member who is a very valued member of staff since joining the company in 2005. A team of three fully skilled technicians and two modern apprentice make up the team.
This new workshop also houses the vehicle valeting team. Apart from the very high standard, and attention to detail to the sales vehicles, customer's vehicles that have been serviced also have a complimentary wash and hoover.
Four courtesy cars are available for customers' convenience whilst their vehicles are being serviced or repaired.
A Collection/Delivery Service is available within a 5 mile radius of Hereford.
Customer Reviews
Left it til last minute again to book MOT and service (standard). They managed to fit me in, and even sorted out an extra brake fluid change on the da... Read More
Tom L
We just bought a VW Golf from Ned Potter Ltd. The car was excellently prepared, and the hand-over was faultless. We thoroughly recommend this dealersh... Read More
Mr & Mrs Harrington
Hi Ned I just wanted to say how efficient and friendly your staff are! My Yeti had a persistent ABS/tyre pressure and Anna was able to book me in pret... Read More
Mr T Cook
I'm very pleased with my new Skoda. Ned was very patient as it took me weeks to make up my mind!!... Read More
Ms June Harper Buith Wells
I visited the sales department in February looking for a newish VW Polo. Ned took the details and said it might take some time as the 'spec' and colou... Read More
Arthur Webb
Bought my new car over the phone with Ned as was desperate to get back on the road after accident wrote my car off!! Very pleased when I collected it,... Read More
Mr Fredricks
Impressed with quality of cars, excellent preparation. No pressure from salesman. Would be confident in buying from them.... Read More
Liam Brewer, Brecon.
Friendly and professional service. Im from Northern Ireland and never visited the garage, all correspondence was through emails and telephone. I purch... Read More
Graeme Robinson
I've known the dealership over the past few years having looked for a new vehicle; they offered me a slight discount which secured the deal/sale altho... Read More
Julie North
“Ned found the car I was looking for, prepped it and gave me something in part exchange for my broken car. Simple and effective, no stress or drama.... Read More
Andy Scott (hereford)
“The Passat we bought from Ned is very modern with a lot of new tech that we were not familiar with. He was very patient, and talked us through it a... Read More
Mr Devonshire
Ned was extremely helpful with the whole sales process. The vehicle was immaculately presented and drives like new.... Read More
Jay Skelhorn
A very good enjoyable experience with staff who were not pushing just to get a sale. Every thing I asked for was given. The car was beautifully valete... Read More
Mr Stanton
Really appreciate the service we received during our visit last week. Friendly, efficient, and competitive value.... Read More
T Peterkin
After dealing with Ned Potter over a number of years both my husband & I were always treated with utmost courtesy & personal attention in all aspects... Read More
Mrs Warburton
The sales team were very helpful and showed me a couple of cars and I had a test drive. Ned gave me a good trade in on my vehicle, with a MOT and serv... Read More
Mr P Davies, Leominster
The Ned Potter dealership was excellent to deal with, good quality cars with no sales pressure making the purchase straight forward. The RAC warranty... Read More
Pauline Davies, Hereford
Having recently purchased a car from Ned and, despite living in the north of Scotland, I have been very impressed with his after sales service.... Read More
Iain clyne inverness
First class company can’t fault their service and attention to detail many thanks... Read More
Ann Marshall, Ross-on-wye
Brilliant service from the workshop yesterday. Efficient, competitive and a very happy workforce!... Read More
Gwen Alderton, Brecon
He personally delivered it on the 28th when his garage was shut for the Christmas break!!... Read More
Gary M kingstone, Hereford
Excellent new Volkswagen from Ned Potter's, Excellent part exchange price for my old car too!!... Read More
Geoff, Hereford
I bought a car from away (yes the bloody internet!) and had trouble within a week. The dealership didn't want to know although it had a warranty. I to... Read More
Christopher Oakdean, Herefordshire
MOT and service and necessary repairs carried out very speedily and efficiently. Highlyrecommended... Read More
Andrew Karney
Just bought my daughter her first car from Ned. First class service/advise/car, and one happy girl !... Read More
Brian Johnson Ledbury
Brilliant service here when my car went in for service this week. All very straight forward, great friendly and welcoming staff. Happy to give me a li... Read More
Judith Golby
Excellent service once again from Ned's workshop. The dreaded EML came on early this morning when driving to Birmingham! A quick response and book... Read More
Jason, Credenhill
Just bought my 3rd car from Ned. The previous two are still in the family and going strong, great company to deal with.... Read More
Brian, Dinmore
Both Sales and Service departments in tune with customer needs. Would highly recommend.... Read More
Edgar Gammage, Powys
Excellent after sales service when I had a key problem! Great staff, great Coffee too!! ... Read More
Bill, Hereford
Picked up my new car today and can't believe how spotless it is! It won't stay like that.... Read More
Mrs D Farrington, cheltenham
Brilliant service here when my car went in for service this week. All very straight forward, great friendly and welcoming staff. Happy to give me a li... Read More
J Golby hereford
I bought a car from Ned in July last year, all going well until I foolishly drove into a flood! Vehicle recovered, dried out and put back on the road... Read More
C Hughes, Llandrindod Wells
Took my car in for a valet as I am now disabled. An excellent job done. Proves I wasn't doing it properly anyway!!... Read More
Alan, Hereford
Would recommend to everyone, brilliant and polite staff you can have a laugh with. Worth every penny!! Thank you very much guys!!... Read More
Jolly
I visited for an MOT this week, and as always, everything was dealt with very quickly and efficiently. Highly recommended.... Read More
Mark Beavan
It's the third car I've bought from this garage. Each car has been immaculate and reliable. Great service and they've gone out of their way to help. O... Read More